Contact Us

Effective date: August 16, 2026

For reusable-hydration buyers, reach Nalgrne for assistance with reusable water bottles, children’s bottles, storage jars, outdoor hydration containers, caps, filters, sleeves, and bottle accessories, transaction status, delivery, returns, exchanges, payments, or privacy requests.

Hydration: Direct buyer-care information

For reusable-hydration buyers, Brand/store: Nalgrne
Email: Support@Nalgrne.shop
Telephone: 3468148062
Physical address: 45 Dickerman St, New Haven, CT 06511, United States

Hydration: Service hours

For reusable-hydration buyers, monday to Friday, 9:00 AM–5:00 PM Pacific Time (PT). Messages received outside those hours are reviewed on the next business day.

Hydration: Information that helps us respond

For reusable-hydration buyers, include the transaction number when asking about a purchase. Do not email a complete card number or account password. merchandise return merchandise only after support supplies instructions and a prepaid label.